I read a book awhile back called Difficult Conversations, and I thought it was good. The authors provide all sorts of strategies for defusing a potentially explosive situation, relaxing a likely tense environment as you begin that difficult conversation. From reprimanding an employee to confronting a family member; from expressing disappointment or bringing disappointment, the book gives examples from the work place, marriage, family and friendship. With confidence they assert that every difficult conversation can be had in ways that are healthy and life-giving.
The authors never had to tell someone they were missed at church. Continue reading